More than just a water company

Every day, 1.2 million people in the city of Bristol and surrounding areas rely on us for clean, fresh drinking water, but we go so much further, improving our community and the environment.

Caring for our community


We were founded over 170 years ago on the principle of being for everyone, not just the wealthy few. To this day, we continue to run our business in this way,  whether that be campaigning against plastic pollution or providing excellent facilities such as Chew Valley Lake for everyone to enjoy.


Innovation in Bristol - The city of Bristol has always been synonymous with innovation: whether it’s Brunel, the aviation industry or Aardman studios; it’s always been a place of creative forward thinkers. Today is no different. Hear how Bristol Water is pushing ahead through innovation.


Our Leadership


Our Chief Executive Officer, Mel Karam joined the organisation in April 2017. With over 30 years of experience, Mel has a proven track record in asset management and capital delivery in the power and utility industry.

Careers with Bristol Water


From engineers to scientists and fisheries rangers to energy analysts, you will discover a range of career opportunities with us in an industry that is both challenging and fulfilling.


The Bristol Water Challenge Panel - The Bristol Water Challenge Panel provides
assurance to the economic water regulator Ofwat that Bristol Water has incorporated the preferences and priorities of customers in its business plan for the period 2020 to 2025

What's new with Bristol Water - Find out the latest on what Bristol Water has been up to by visiting our media centre below...

Our Blog



What do Bristol and Amsterdam have in common?

Feb 27, 2019 10:34:00 AM

What do the cities of Bristol, Amsterdam, Brussels, Helsinki and Seville have in common? Vibrant culture? Stunning architecture? Fascinating history? Great food? A love of sport? All of course true, but perhaps less well known is that all are served by water companies with around one million...

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What you can do if your water tastes or smells funny

Sep 23, 2020 10:32:00 AM

If your tap water tastes or smells funny, it’s usually nothing to worry about. In fact there are a few reasons your water might have a unfamiliar taste or smell, most are totally harmless and completely fixable.


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Learning from you is important to us - To be the best possible us we need to hear from you, our customers. We take what you say to us everyday to make us better. Learn more about this below...